KTrax

KTrax Privacy Policy

Data Protection Representative

KTrax appoints Nejc Medved, Slovenia, as its Data Protection Representative.

Opt-out

If you wish to opt out from using KTrax, you can do any of the following:

If you use FLARM or other tracking devices, activate its NO-Tracking mode.
Remove your callsigns from the DDB.
Register your tracking device on DDB and chose not to be tracked nor identified.
Avoid using any tracking device that sends data to OGN aboard your aircraft.

What personal data we process

Support and subscription related email addresses
Web browsing data
We use web tracking cookies to avoid showing the same messages multiple times. You can chose not to accept them, in which case you'll see these messages over and over.
Crew names and membership numbers if given in the Logbook check-in form.
Crew passwords if given in the Logbook check-in form. We never store passwords in clear text.
IP addresses for logging purposes.

What other data we process

The vast majority of data we process comes from the public APRS data stream from the Open Glider Network. This data includes tracking device identification, location, movement and technical data of tracking devices found on aircraft.

Other data comes from the DDB. This data allows us to match tracking device identifications with aircraft callsigns. It also allows us to discard any data where the Data Subject has chosen to opt out from processing. We process and refine these data for the purposes listed below.

Why and for how long we process above data

We process above data for the following purposes:

Tracking gliders, paragliders and other aircraft for pilots, the general public, spectators in competitions etc.
Assessing the quality of the tracker and collision warning device installations, in particular their antennas
Logging times and locations of takeoffs and landings
Providing support in case of Search and Rescue (SAR) operations

We retain data for as long as necessary for the respective purpose. To determine the retention period, we consider the amount, nature and sensitivity of the personal data, the purposes for which we process it and whether we can achieve those purposes through other means.

Sharing of personal data

We share data as seen on the public KTrax services:

Position, callsign and technical data of aircraft
Statistical analyses of antenna installations
Statistical analyses of OGN station data
Takeoffs and landings
Crew names/membership numbers as provided in the Check-in form

We may also share personal data with the following recipients:

Government authorities, law enforcement, regulators
Payment processing partners
Partners helping in case of a Search and Rescue event
Other partners when required for running our services

Data Protection

We keep your data on servers of a major "cloud" provider. Access to this server is limited to developers under NDA and trained in data security. Access is protected by state-of-the-art encryption and 2-factor authentification.

Under certain circumstances, you may have the right to request access to and rectification or deletion of personal data or restriction of processing or to object to processing as well as the right to data portability. If you wish to exercise any of these rights, please contact us or our Data Protection Representative. In your request, please include the precise nature of the requested data as well as evidence that you are the Data Subject.

We may charge service fees to comply with your request. Also, we will charge legal fees for the request if it is found that it is unfounded, excessive or repetitive. Alternatively, we may also refuse to comply with the request.

This is version 3.1 of the Privacy Policy, updated June 3, 2021.